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Troubleshooting

What you see What it means and what to do
Sign-in: "<you> is not invited to this server" You're not on the invite list yet. Request access.
Sign-in: "Install the … GitHub App on <repo> first" Install the app on the repo you gave when you requested access.
Sign-in: "<you> can't access <repo> through the app" The app is installed, but not on that repo: Configure the app and add the repo.
An AI app says it can't connect, or 401 Disconnect and reconnect the connector to sign in again.
An AI app doesn't see a new tool or field Start a new chat; if needed, turn the connector off and on.
New notes from an AI don't show in the web app Pull down at the top of the screen to refresh.
"A note already exists at …" The AI tried to create a duplicate. Ask it to add to the existing note.
"Too many requests" More than 120 requests in a minute. Wait a minute.
"This note changed since you opened it" Someone (or an agent) edited it while you were editing. Choose which version to keep; nothing is overwritten silently.
A note shows "Offline · saved copy from …" You're offline or the connection is slow; you're seeing the copy saved on your device.
A diagram shows its source and an error The diagram's code has a mistake. Ask the agent that wrote it to fix it.
Changes made elsewhere are missing Ask an agent to check recent changes. The safety net flags anything that rolled notes back.